Shipping Policy

Shipping times

Please allow up to 2-3 business days to process your prescriptions in our pharmacy once we have your completed patient profile and your VALID prescriptions. Once shipped, postal service times to the Continental US generally range from 5 to 15 business days (N.B.: some locations can be longer). If you do not receive your order after 15 business days, please call us toll free at 1-866-799-3435 for help on tracking your package.

Shipping times to areas outside the Continental US can take longer than the advertised 15 business days and in some instances can take up to 2 months depending on the nature of your postal service and customs regulations. Please take the time to verify your country's rules and policies for the importation of medication.

Carrier info

Your prescription order is shipped via an expedited mailing service (usually Canada Post's XpressPost). Delivery confirmation is provided whereby each shipment is assigned an identification number that can be used to check the delivery status of your order. From our other global suppliers, orders are shipped through diverse airmail services.